Policies & Conditions of Sale
Restocking and Handling Charge
Only upon written consent from Anteo USA, Inc. may any liftgate or part be returned to the factory. If returned, subject to written permission and a Returned Goods Authorization number, the liftgate or part will be subject to a minimum 15% of invoice restocking and handling charge.
Claims for Damages or Shortages
All shipments from Anteo factory or regional warehouses are FOB and are the property of the customer once they leave Anteo USA, Inc.’s or the regional warehouse’s dock. As with all freight delivery, it is the receiver’s responsibility to note shortages and/or damages on their delivery freight bill. Consequently, all damage or shortage claims are the responsibility of the Distributor and are to be placed promptly by the Distributor with the freight carrier.
Anteo USA, Inc. reserves the right to make changes in manufacturing to comply with current or new engineering specification changes where applicable.
Paint - Shipping & Storage
Every Anteo liftgate has been treated with KTL hexacrylic electro-cataphorese painting process. No additional paint is required unless shipping or installation damage or outdoor storage exposure has deteriorated the Anteo paint. Anteo USA, Inc. will not be responsible for shipping or installation damage or outdoor storage exposure that has marred or otherwise deteriorated the Anteo paint.
Installation Compliance & Procedures
Before installing any liftgate, please observe the Vehicle Loading Limitations. These loading limitations are outlined in the Vehicle Owner’s Manual and the Safety Compliance Certification Label located on the driver’s door pillar. Liftgate installers are to treat vehicles as incomplete and are therefore responsible for vehicle compliance with all local, state, and federal regulations, including but not limited to all lighting Regulations (see FMVSS 108) and all rear-view visibility requirements (see FMVSS 111). Installers must also follow the procedures and specifications as detailed in Anteo installation instructions, including ensuring the proper placement of all warning decals.
Owner’s Manual & Operating Instructions
Liftgate installers are to take appropriate steps to ensure the customer/owner is aware that all warnings and instructions outlined in Anteo owner’s manuals must be followed when operating any Anteo product. Liftgate installers must also ensure that the Anteo owner’s manual is placed in the glove compartment of any installed vehicle and must also provide appropriate instructions to operators of said vehicles and Anteo liftgates.
Anteo liftgates are industrial products FOR MATERIAL HANDLING ONLY and are not to be used as a personnel or wheelchair lift. For safe handling and operating instructions, visit www.usa.anteo.com
Warranty Limitations, Limitations on Woodbine’s Liability and Indemnification
The modification of any Anteo product in any manner not approved by Anteo USA, Inc. immediately voids all warranties. Anteo USA, Inc. shall not be held responsible for any damage resulting from the use of a modified Anteo product, or one that was not properly maintained. The maximum liability of Anteo USA, Inc. resulting from anything it did or did not do with respect to a Anteo product shall be the price paid for that Anteo product. Anteo USA, Inc. will not be responsible for any loss of profits, goodwill, business opportunity or consequential damages. Recipients accepting shipments of any Anteo product agree to indemnify, defend, protect, and hold Anteo USA, Inc. harmless from and against any and all losses, damages, claims or expenses of whatever form or nature, including attorneys’ fees and other costs of defense that Anteo USA, Inc. may incur in connection with any acts or omissions related to the use or misuse of an Anteo product and/or the unauthorized modification of an Anteo Product.
Governing Contract Terms
The terms of these Anteo USA, Inc. Policies and Conditions of Sale apply regardless of any terms or conditions of sales put in any documents and sent to Anteo USA, Inc. by other parties, unless Anteo USA, Inc. specifically agrees to such other terms in a written document signed and dated by an authorized representative of Anteo USA, Inc.. If there is a conflict between Anteo USA, Inc. Policies and Conditions of Sale and any other parties’ terms, the Anteo USA, Inc. Policies and Conditions of Sale shall control and govern.
For questions related to these Terms, email Anteo USA at email@example.com, or send a letter to:
Woodbine Manufacturing/ Anteo USA
33717 North Scottsdale Road, Suite 120
Scottsdale, AZ 85266
Attention: Legal Department
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